We now know traditional business models are relics of the past. The convergence of cloud, mobile and social technology, and associated data produced, has ushered in a new wave of digital business. Companies like Uber, AirBnB and Alibaba represent the most valuable companies in their industries without producing physical goods or services. Correspondingly, organizations are being forced to reinvent how they conduct business, both within the enterprise and externally with customers and partners.

For organizations born in the digital present, this task often boils down to adopting the latest technology. For organizations that are not native to the digital era, legacy IT infrastructure -- designed for an era of organizational silos -- is often the norm.

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