July 12, 2012 – Salesforce.com resolved a persistent performance problem at one of its North American data centers Thursday, days after first reports of the CRM provider’s second service disruption in as many weeks.
Seven of Salesforce.com’s 38 SaaS outlets, or “instances,” were marked as having experienced disrupted service at various points stretching from 1:30 p.m. ET Tuesday until the early hours of Wednesday, according to the Salesforce.com system status dashboard. Scheduled maintenance to one of the vendor’s West Coast data centers led to an unexpected power outage, which “introduced a number of problems, particularly within our database and search storage tiers.”
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