REVIEWER: Jong Dal Lee, CRM team manager for Kookmin Bank.

BACKGROUND: On November 1, 2001, the new Kookmin Bank was created through the merger of Kookmin Bank and H&CB. Ranked the 17th in Asia and the 68th in the world with approximately $147 billion in assets, the new Kookmin Bank is positioned as a world-class bank. The bank provides a full range of retail and commercial banking services to more than 14 million customers. It has a vast retail network consisting of 602 branches, 4,200 ATMs and a state-of-the-art Internet banking service which has 1.2 million online banking customers.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access