For the health care industry, Kim Hollingsworth describes information dashboards as "a wave everybody is jumping on." By aggregating information form disparate sources, the dashboard provides a convenient tool to spot performance trends and curb small problems before they become big ones, says Hollingsworth, partner, revenue management, at IMA Consulting.
There are any number of indicators along the revenue cycle that warrant monitoring, she says, but as the technology has grown more sophisticated, executives in other areas of the hospital are using information scorecards to good measure. Following are snapshots of how several organizations are using dashboards.
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