The majority of software vendors that claim to offer an enterprise information portal (EIP) are actually offering a workgroup-oriented portal. In fact, many so-called EIPs are actually knowledge management (KM) or business intelligence (BI) systems under a browser-based user interface. Some of these products have proved their ability to deliver KM and BI information and functionality on an enterprise scale. However, many vendors of such workgroup portals are now trying to extend them to enterprise-wide application integration and information aggregation.

THE HURWITZ TAKE: Hurwitz Group believes small vendors of portals are perched on the edge of a very wide chasm. Many will try to leave their workgroup origins behind and cross to the other side of the chasm as true enterprise-scope portal vendors. These vendors must address three issues that make this chasm particularly broad and deep.

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