BACKGROUND: First Maryland Bank is one of the top regional banks in the U.S., offering retail and commercial services to more than two million customers in the mid-Atlantic states. We have approximately 300 branches in Maryland, southern Pennsylvania, Washington D.C., Delaware and northern Virginia and manage total assets worth more than $17 billion.

PLATFORMS: We use Prism's Customer Relationship Management System (CRMS) on an IBM 390 mainframe running MVS ESA. DB2 is our relational database and the on-line applications run under CICS.

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