The value of information or, more precisely, extracting value from company information is what business intelligence (BI) is all about. Information is an asset that can be used to acquire insight into business operations and make business decisions which will improve business performance. A company culture is the collection of beliefs, attitudes, behaviors and practices that people in an organization bring to their work. Developing sound beliefs, attitudes, behaviors and practices about the value and use of information is critical to the use of BI as a strategic business tool.

A culture that values information is one that expects all levels of the organization, including executives, to get and use hard data in daily work. Creating a culture that values information and uses it well is a challenge for every company. I believe it is an important part of the CIO's job to lead the transformation into an information-driven culture. One way the CIO can do this is by enhancing IT strategy and architecture documents.

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