CoSORT Sort, Report, ETLREVIEWER: Dan Gonos, EDS chief technologist for CalWORKS Information Network (CalWIN) project.

BACKGROUND: Under the 11-year CalWIN project, EDS is contracted to replace a 30-year-old system with the largest human services system of its kind in the county. It is a mission-critical cornerstone for both collecting and sharing information among agencies supporting 30,000 end users in their day-to-day jobs in more than 800 locations throughout California. CalWIN's interactive interview tools make it possible to quickly determine benefit levels for more than 2,200,000 families in need. Other features allow county workers to coordinate benefits across programs to better align services delivered to clients. A case management component enables the counties to use readily accessible information to measure the effectiveness and outcomes of various service programs.

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