January 7, 2011 – There is a division between the types of enterprise content management vendors and continued success relies on catering to customer’s specific document needs, according to a report and analysis from The Real Story Group.

In a 2011 marketplace overview, the buy-side analyst firm states ECM is split into two seller segments. The larger segment is the infrastructure vendors, those companies that position platforms as a set of lower-level technology services to manage high-volume needs. The other segment is the document management application vendors, those companies in the market that configure products to accommodate specific needs.

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