Evaluating the impact of a business intelligence (BI) solution after it has been implemented determines the value and benefits to the organization and assesses the financial rewards that were claimed in the business case. As a project sponsor or project manager, a post- implementation assessment validates the decision to undertake the BI initiative as well as quantifies the success and justifies the investment that was made. Conducting such an assessment can be a time- consuming task and should be undertaken after individuals within the organization are effectively using the BI solution, which typically takes 60 to 90 days after deployment. The first step is to review the business case and determine whether or not the anticipated financial benefits and value have been achieved. The second step is to collect and analyze information from individuals using the BI solution to determine what other benefits or value have been received. These items can be grouped into one of two categories: cost savings or revenue enhancements.

Any activity or event that reduces time or expenses as a result of the implementing the BI application is considered a cost savings. This can be further divided into one of two categories: time efficiencies and cost reductions. The following are examples of significant cost savings that our clients have experienced.

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