PLATFORMS: Command MQ runs on MVS/ESA, OS/2, Windows NT and AIX.

BACKGROUND: San Diego Data Processing Corporation is a non-profit, wholly owned subsidiary of the City of San Diego. Its function is to provide data processing services to its customers, which include virtually every city department and various other government agencies within San Diego County. It also provides an investigative database system for the San Diego Police Department, which is also used by twenty-six other law enforcement agencies in the county. The company provides all of the data processing requirements for the city, including payroll, retirement, legal, billing, personnel, training, materials and inventory management.

PROBLEM SOLVED: At the time we chose MQSeries as our standard for middleware, it was the only product that supported all of the platforms that we needed to link. MQSeries is currently being deployed on remote servers at our customer sites throughout the county. We are currently using MQSeries in several ways. One application allows the San Diego Police Department Parking Enforcement officers to automatically determine if an illegally parked car has other outstanding warrants. Another MQSeries application allows customers to dynamically request a download of validation tables for their remote records management systems, which insures that their data is compatible with the central databases. We are also employing the MQSeries-IMS Bridge feature to run IMS on-line transactions across an OTMA link from client/server applications running on Windows 95, NT and AIX platforms. In the near future we plan to use the MQSeries-Web feature to make the vast amounts of information in our IMS and DB2 databases available to the public.

PRODUCT FUNCTIONALITY: Command MQ simplifies the administration functions and minimizes the time required to maintain our MQSeries environment. It is a unique product in that it manages both the MQ applications as well as the surrounding IT elements that might affect it (such as the surrounding hardware, software applications and databases, the Web, etc.). Because of this unique feature, Command MQ was the only product we evaluated that really provides true end-to-end availability management.

STRENGTHS: Command MQ is a proven product, with a solid architecture. It has the ability to manage complex environments, so we know that Command MQ will accommodate our growing number of MQSeries applications. We also like the flexibility that Command MQ provides, as well as the fact that it easily integrates into our current systems environment. Command MQ gives us the ability to centrally manage this environment. The end-to-end feature is also probably its key strength. Command MQ will immediately let us know about potential problems and, in many cases, will automatically fix them.

WEAKNESSES: When Boole & Babbage first delivered Command MQ it was very mainframe-centered; however, now they are delivering robust functionality to the client/server market.

SELECTION CRITERIA: Boole's product was preferrable to the competition. We expect the same level of product effectiveness from Command MQ that we receive from other Boole & Babbage products.

DELIVERABLES: Command MQ provides us with a multitude of views and performance statistics that allow us to ensure the health of our MQSeries environment. Reports, charts and graphs are easy to generate, as Command MQ is interoperable with Microsoft Office applications.

VENDOR SUPPORT: Overall we have been extremely satisfied with the technical support we have received from Boole & Babbage.

DOCUMENTATION: The documentation is well organized and complete. They also offer context-sensitive on-line help.

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