Collaborative business intelligence is a hot topic on the list of enterprise imperatives, but the concept itself is not new. Information delivery coupled with improved analysis and sharing of information has been the proverbial holy grail of BI since the dawn of the Information Age.

Clearly, organizations that can utilize BI to make information accessible and actionable among employees at all levels of the organization are in the best position to achieve improved performance. In a February 2009 Aberdeen Group report, Senior Research Analyst Michael Lock uncovered the substantial performance benefits tied to fostering and implementing a strategy around collaborative BI. The report, “Collaborative Business Intelligence: Three Steps Toward Superior Customer Responsiveness,” cited that the most successful companies experienced a 44 percent improvement in customer responsiveness, a 42 percent improvement in employee productivity and a 30 percent improvement in process efficiency. This data suggests that collaborative BI is certainly beneficial. So, why are so many organizations still struggling to achieve it?

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