March 10, 2011 – Cloud sourcing contracts are not mature for all markets, warns Gartner researchers in a new report, "Four Risky Issues When Contracting for Cloud Services."
While the cloud environment is quickly maturing, cloud service contracting has structural deficits, Gartner says. Based on their research Gartner warns cloud contract terms generally favor the vendor, do not have clear service commitments, are opaque and easily changed. Gartner reports seeing many cloud-sourcing contracts that lack descriptions of cloud service providers' responsibilities and that do not meet the general legal, regulatory and commercial contracting requirements of most enterprise organizations.
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