CEOs Reveal Cyber Naiveté as Incidents Rise and Losses Mount

Register now

A new cybersecurity study from RedSeal finds that more than 80 percent of CEOs are very confident in their firm’s cybersecurity strategies, despite the fact that security incidents have surged 66 percent since 2009 according to PricewaterhouseCoopers’ 2017 Global State of Information Security Survey.

“CEOs are underestimating their companies’ cyber vulnerabilities,” said Ray Rothrock, chairman and CEO of RedSeal. “Their confidence does not square with what we observe. Cyber-attacks are up and financial losses associated with these attacks are increasing dramatically.”

Specifically, PricewaterhouseCoopers estimates that losses from cyberattacks will jump from $500 billion in 2014 to more than $2 trillion in 2018.

Cyber Confidence Based on Out-of-Date Strategies

While CEOs remain confident that their cyber strategies are well equipped to handle the risks facing their company networks, there is a disconnect between their perception and reality, Rothrock noted. He cited a 2014 quote from FBI director James B. Comey said that no company is immune from attack. “There are two kinds of big companies in the United States,” Comey told 60 Minutes. “There are those who’ve been hacked… and those who don’t know they’ve been hacked.”

Yet two years later, the RedSeal study found that half of the CEOs still prioritize keeping hackers out of the network, versus just 24 percent who were concerned with building capabilities to deal with hackers who have successfully breached their network's perimeter defenses.

“The new cyber battleground is inside the network, not at the perimeter,” said Rothrock. “Firewalls, virus detectors, and malware scans are required to keep out 99 percent of the bad guys, but the one percent who get in can cripple a firm, critical infrastructure or a government agency.”

CEOs Struggle to Assess Their Massive - and Growing - Cybersecurity Investments

There is some good news. The study found that, while 87 percent of CEOs agree that they need a better way to measure the effectiveness of their cybersecurity investments, 84 percent plan to increase their spending in 2017. That trend is confirmed by IDC’s Oct. 2016 prediction that organizations will spend $101.6 billion on cybersecurity software, services, and hardware in 2020, a 38 percent increase from its 2016 spending projections.

“We’ve reached an inflection point where cyber security strategies and investments have underperformed for an extended period of time. Analysts estimate that cyber losses are now growing more than twice as fast as the spending on security,” continued Rothrock. “To stem this tide, CEOs and boards need more effective metrics to understand the real-time health and function of their network, and to more clearly manage and measure their cyber strategies and investments.”

Even though security budgets are at an unprecedented high, nearly three out of four CEOs say the metrics they receive lack meaning or context. Most (79 percent) agree their reports are too difficult to understand, while 87 percent say they need a better way to measure whether cybersecurity investments are effective. In addition, they cite a lack of timeliness (51 percent) as well as only receiving reports in times of crisis (50 percent) as significant challenges.

Nearly 90 percent of CEOs say they want information – on a daily basis – about their cybersecurity posture and network’s overall health, external threat level, and the resilience of the network. And while 79 percent of CEOs surveyed strongly agree that cybersecurity is a strategic function that starts with executive leadership versus being a responsibility passed on to the IT team, 89 percent of these same CEOs report reliance on their IT team to make the budget decisions on cybersecurity.

For reprint and licensing requests for this article, click here.