As a research analyst, I have been regularly meeting with enterprise architects and project leaders who are concerned about the product strategy roadmaps of the major customer data integration (CDI) and master data management (MDM) vendors. Keeping in spirit with the "CDI-MDM is a journey" adage, I will present my annual CDI-MDM milestones as a series of strategic planning assumptions to assist IT organizations and vendors in coping with the flux and churn of the solutions landscape.

I have identified 12 milestones to be addressed. This column discusses the first six, with my next monthly column discussing the remaining six.

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