For Owens & Minor, the largest distributor of national branded medical supplies in the U.S., an investment in DSS applications is paying significant dividends. Prior to installing DSS, the company's sales representatives were spending significant time developing and formatting queries for customers. "Information had to be converted out of Business Objects before sending to the customer," Don Stoller, director of information management for Owens & Minor, told seminar attendees Wednesday at TDWI World Conference Spring 2001 in Washington, D.C. Today, however, the company has a platform it calls WISDOM (Web Intelligence Supporting Decisions from Owens & Minor) which Owens & Minor says helped to generate more than $40 million in new business since 1999. The company sells WISDOM on a per-user license and subscription basis and today has more than 100 health care systems and suppliers hooked to the platform. "WebIntelligence leverages our expertise with business objects," Stoller says.
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