Walgreens Selects Initiate Systems

Walgreens, the nation’s largest drugstore chain, selected Initiate Consumer to help manage the hundreds of millions of customer records that it maintains for its retail drugstores and e-commerce services.

Initiate Consumer is a master data management (MDM) application software for business-to-consumer (B2C) organizations in retail, financial services, insurance, hospitality and other commercial markets.


Initiate Consumer delivers a comprehensive, single view of individual consumers to end users and automated business processes that rely on accurate customer data to function efficiently. It puts customers at the center of business processes, enabling rapid and more accurate identification that can improve the customer experience in sales, distribution, service and support.


Stanford School of Earth Sciences Installs Exanet


Stanford University’s School of Earth Sciences recently installed an ExaStore 2008 Clustered NAS System to facilitate its mission of “harnessing science and engineering for the benefit of humankind.”


“We chose ExaStore because its high capacity and high performance provides generous data storage capacity for individual and research group use,” says Phil Farrell, computer systems manager for the School of Earth Sciences. “ExaStore lets us offer a central repository of protected shareable disk storage that can be accessed from any computer on the network.”


ExaStore runs a cluster of multiple servers working together transparently, providing high performance and scalability. It is installed on Exanet EX1500 cluster NAS servers and storage arrays and allows for independent expansion on either piece of hardware or both simultaneously. As part of initial installation support, Exanet also provided Stanford with direct access to a high-level engineer to smooth out technical issues of conversion from its old legacy system.


Orchard Supply Hardware Speeds Customer Behavior


Orchard Supply Hardware (OSH) deployed Quantivo Retail, a software as a service (SaaS) solution, to put the power of large-scale, dynamic customer behavior analytics directly in the hands of merchandisers.


OSH merchants and marketers can quickly and easily understand customer behavior to improve promotion effectiveness and increase sales without relying on the IT department or experts in statistics for analysis.


The Quantivo Retail service includes patented Affinity Analytics capabilities that enable OSH marketers and merchants to quickly identify customer behavior patterns and answer tough questions.


American Auto Guardian Inc. Selects iPartners Insurance Scorecard


American Auto Guardian Inc. (AAGI), an administrator of vehicle service contracts and other aftermarket products for auto dealers throughout North America, elected to use iPartners’ Insurance Scorecard for management reporting and analysis.


AAGI chief operating officer Jim Devers said the Scorecard, a SaaS, business intelligence (BI) application, will provide the information needed to focus on  improvements in monitoring AAGI’s loss experience and to enhance profitability for both dealers and insurers.


“The Scorecard allows us to look more closely at the business we are doing with individual dealers and agents,” he said. “We can measure our performance against targets we’ve set, can spot trends sooner, and we can respond more effectively and address problems we see.”


Ford Motor Company Selects Endeca


Ford Motor Company selected and deployed Endeca’s Spend Analysis solution, built on the Endeca Information Access Platform (IAP). 


Launched in late summer 2008, the solution supports a corporate initiative to reduce direct material costs and identify opportunities for parts consolidation and efficiencies for existing and new vehicle programs.  The Endeca solution integrates data from more than seven different source systems.  These include purchasing, finance, supplier, engineering and part catalog applications, offering sourcing professionals 360-degree visibility of part and supplier related data. 


The solution will also serve to improve collaboration between engineering and sourcing professionals by offering first-of-their-kind tools to evaluate the complex tradeoffs that occur during the new product design process. As a result, key decision-makers have immediate access to information that had previously taken weeks or even months to gather and analyze.


Idaho National Laboratory Deploying Lombardi BPM Solution


Idaho National Laboratory (INL) selected Lombari’s Teamworks business process management (BPM) software suite to support numerous administrative business processes across the organization.


INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's missions in nuclear and energy research, science, and national defense. 

Idaho National Laboratory is deploying Lombardi Teamworks initially to help manage many of its administrative processes. The new administrative processes will enable INL to reduce the manual effort involved, while providing greater visibility with a goal towards optimizing their efficiency. Using Teamworks, INL management will be able to review up-to-the-minute dashboards containing the performance information as needed to administer their business. Additionally, Teamworks' strong audit capabilities will help INL ensure compliance with any rules and regulations.

Spectrum Health Selects InterSystems Ensemble

Spectrum Health has selected InterSystems Ensemble software for integration initiatives across the entire enterprise.

Based on extensive evaluation of integration software products, Spectrum Health chose Ensemble as its core integration platform. "Our vision is to be the nation’s highest quality and most successful healthcare enterprise by 2010," said Kim Gordon, integration solutions manager at Spectrum Health. "Ensemble is a key component of the IT strategy we're executing in order to reach that objective.


"We want to do a lot more than the HL7 messaging and Web services that we've implemented so far," Gordon explained. "Plans are to move to more of a services oriented architecture (SOA) approach and to create a federated software environment that enables each of our analysts and business partners to create individually tailored business rules. Rather than just writing basic interfaces, we want to create solutions…and we want to create them very rapidly. Having this technology in place will enable us to become more agile and that will be a catalyst to our success in the future.” 


Meijer Selects QuantiSense


Meijer selected QuantiSense’s retail-specific BI and data warehousing application.  Meijer also chose QuantiSense for a consulting engagement entitled "Developing Your Playbook," built around the QuantiSense Playbooks, a set of predefined analytic paths that help retailers quickly and easily take advantage of opportunities and correct recurring problems.    


Meijer is one of the largest privately held retailers in the U.S., operating 181 supercenters throughout Michigan, Ohio, Indiana, Illinois and Kentucky. The company is a long-time user of MicroStrategy's industry-leading BI platform, which it runs on a Teradata database.
Although Meijer already had a mature data warehouse and sophisticated reporting, the company recognized a need for a stronger context in which to present the data to its users-a structured and systematic method that would introduce new metrics and create new paths from exception to action. QuantiSense-built on MicroStrategy's architecture-brought exactly that, with its embedded retail intelligence, role-based dashboards and Playbooks that weave standardized business processes throughout the enterprise.

City of Tallahassee Law Enforcement Implements myDIALS


City of Tallahassee implemented myDIALS operational metrics solution to support local law enforcement’s crime reduction and operational management initiatives.


As part of the City of Tallahassee’s local version of the “CompStat” program made successful in New York, the city’s Chief of Police and 14 police department staff will use myDIALS dashboards to quantitatively manage law enforcement resources, tracking daily operational and business metrics.


“We’ve invested heavily into data management systems, but it’s difficult to quickly and easily get at the data we need to make decisions. It’s like driving a Ferrari at 20 miles an hour. We have the high-end systems, but now need the tools to optimize performance,” said Greg Frost, executive services director, Tallahassee Police Department. “With myDIALS, we can quickly see the exact data we need, which allows our management team to ask the right questions and better focus resources.”


Loblaw Companies Limited Selects JDA Software


Loblaw Companies Limited, Canadian food distributor and a leading provider of drugstore, general merchandise and financial products and services, signed a license agreement to leverage JDA Software’s supply chain solutions.

With 140,000 employees, $29.4 billion in annual revenue and more than 1,000 corporate and franchised stores nationally, Loblaw is implementing JDA’s Supply & Demand optimization solutions to further drive optimization and process improvement. Loblaw will also leverage JDA Transportation & Logistics Management solutions to enable the company to proactively manage supplier and carrier relationships, reduce expediting costs and enhance service levels.

Ochsner Health Selects Progeny Anatomic Pathology System

Ochsner Health System selected the Progeny Anatomic Pathology (AP) information system from PathView Systems, Ltd., an InterSystems application partner.


Progeny is built on the InterSystems CACHÉ high-performance object database. Based in New Orleans, Ochsner provides services in 80 medical specialties and subspecialties and has over 8,000 employees. Internationally recognized as a leader in cardiac care, Ochsner is a Gulf South, Medicare-approved transplant center for heart, liver, kidney and pancreas.


"Progeny takes advantage of leading-edge technologies to deliver a rich set of advanced features such as integrated two-dimensional barcoding and flexible, graphical interfaces," said Michael Mihalik, Pathview vice president of sales. "And, the InterSystems CACHÉ database that is Progeny's foundation provides capabilities like clustering and database shadowing that ensure application resiliency as well as scalability across the entire organization. As a result, it's clear that CACHÉ-based Progeny is the optimal choice for Ochsner."


Plymouth State University gets the picture with Rapid Insight


Plymouth State University simplified data management with Rapid Insight Data Integration software, which enables the school to make smart decisions about enrollment and long-term growth.


The school uses Data Integration to collect data from multiple sources and view it in myriad ways to stay ahead of frequent and mandatory internal, system, state and federal reports while successfully planning for future goals.


“Heading up Institutional Research, I have fiduciary responsibilities to make sure the correct data from all areas of the campus are accessible, analyzable and reported to the right people,” said Scott Mantie, associate dean for institutional research and assessment at Plymouth State University. “That’s getting harder as the data gets more diverse, and there are regulatory demands to see it in more ways. Rapid Insight Data Integration lets me do the work of three people, preparing both ad hoc and long-term comprehensive reports.”


IBM and EIM Help the United States Army Transform

IBM announced an expansion of a program to automate business processes and reduce paper consumption for the United States Army Publishing Directorate (APD).


The program, which allows the digitization of all human resource, personnel, logistics and forms processes for the Army, has already significantly reduced the amount of paper used by the APD, resulting in a savings of more than $1.3 billion annually.

“With the deployment of the Army Publishing Content Management System, the Army enterprise has been transformed to better support the warfighter,” said Susan Maks, director, Army Publishing Directorate. “APCMS delivers a fully electronic solution and represents a major shift away from traditional forms-based business applications with our goal being the elimination of paper-intensive processes, as a result saving time, money and resources.”

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