Canadian Retailer Giant Tiger Selects Teradata


Giant Tiger, a family-owned retailer with 184 locations in Canada, selected Teradata to provide an enterprise data warehouse to execute business intelligence strategy.


Giant Tiger also purchased a Retail Logical Data Model (RLDM), which serves as a blueprint for building an enterprise data structure. The RLDM provides common business definitions for all entities, resulting in a single, integrated view across the organization. It also documents business rules, supports consistent reporting and analytical results and helps eliminate data redundancy.


" In my opinion, Teradata offered the best value proposition with the lowest risk and best price performance. We are pleased to partner with Teradata as we embark on our enterprise data warehouse journey," said Mike Lewis, executive vice president and chief information officer, Giant Tiger.


EF Education First Uses Experian QAS Data Quality Software


EF Education First, a private education company, selected QAS Pro Web to lessen the amount of returned mail the company receives.


EF Educational Tours mails out tens of thousands of packages annually to teachers, students and volunteers in the U.S. and abroad. A large number of the addresses it received were entered via Web forms and, due to incorrect entry, were returned -causing a considerable expense. The company needed a solution capable of improving address data at the point-of-capture in order to reduce shipping costs. Today, QAS Pro Web verifies the accuracy of all customer information as it is entered.


“The return of so many packages resulted in not only an inefficient use of resources and marketing materials, but also a considerable amount in wasted postage and returned mail charges annually,” said Mark Mercer, vice president of U.S. business operations EF Educational Tours. “By using QAS Pro Web to validate, standardize and cleanse contact information as it is captured, we have improved customer service and reduced return mail costs by approximately 80 percent per year.”


CajaSur Selects IBM


CajaSur and IBM signed a consulting services agreement worth €6.5 million.


IBM will help CajaSur transform its information systems with the aim of improving responsiveness and flexibility to help CajaSur adapt to business challenges, improve efficiency, business management and adaptation to regulatory changes.


“Technology is a key element for the financial sector in order to improve productivity, reduce costs and gain flexibility and agility to respond to business challenges. IBM, a leader organization in finding new and better business approaches, will be our partner in the development of innovation projects,” said Santiago Gómez Sierra, CajaSur president said.


Doral Bank Selects DataMentors


Doral Bank of Puerto Rico selected DataMentors to provide data quality and business intelligence analytics software to enhance its customer service and overall bank patron experience.


Doral Bank utilizes DataMentors' combined DataFuse and PinPoint software solution as a hosted application, processing in excess of six million records annually.


"We are extremely impressed with the flexibility, robust functionality and security of DataMentors' SaaS solution bundle and expect to see substantial improvements in database quality and the subsequent accuracy of our relationship marketing initiatives," said Derek Chung, Doral vice president, enterprise customer analysis.


Cardif Pinnacle Reduces Data Retrieval with Progress Software


Cardif Pinnacle selected Progress Software Corporation’s Progress EasyAsk for Operational Business Intelligence (BI) software to replace their nine-year-old BI system at their offices in South Africa.


EasyAsk Operational BI delivers faster reporting time than the company's previous reporting tool and allows employees at all levels of the organization with the ability to retrieve BI data.


"Within a week of implementing EasyAsk for Operational BI, we were able to reduce our report development time from nine months to five minutes," said Neville Du Piesanie, chief operations officer at Cardif Pinnacle. "These results were made possible in such a short amount of time because EasyAsk for Operational BI didn't require us to train employees before using the tool. The interface of EasyAsk for Operational BI looks and feels like a Web-search box while performing like a more complex BI tool, providing all employees with an intuitive means to access data."

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