Xcel Energy Selects Teradata
To meet the rapidly changing demands of the utility industry, Xcel Energy is collaborating with Teradata Corporation to further develop its advanced analytics and user self-service capabilities.
The initial scope of effort will combine the utility's data on meters, billing and collections and enable detailed segmentation and analytics.
"Xcel Energy is an industry leader when it comes to moving the energy grid into the modern age, and we need to be prepared to manage the massive amount of real-time data being generated," said Michael Carlson, chief information officer, Xcel Energy. " This collaboration is expected to provide the scalability and performance we need for making smarter business decisions."
Wal-Mart Selects Oracle for Business Intelligence
Wal-Mart selected Oracle Business Intelligence Suite Enterprise Edition Plus (Oracle BI Suite EE Plus) to provide comprehensive data intelligence and analysis from across all operations.
Wal-Mart plans to use the system to administer its logistics, transportation, category management, finance, human resources, real estate, merchandising, store and club operations and other business resources, within Wal-Mart and Sam's Clubs.
"Technology and analytics are essential to help us be more responsive and effective in serving Wal-Mart customers and Sam's Club members," said Rollin Ford, executive vice president and CIO for Wal-Mart. "The Oracle solution is very robust and it integrates well with our other applications, particularly as our business continues to grow in scale and complexity."
Energias de Portugal Selects Oracle
Energias de Portugal (EDP), a leading utility delivering gas and electricity to Spain and Portugal, selected Oracle Utilities Customer Care and Billing, Oracle Utilities Business Intelligence, Oracle Fusion Middleware and Oracle Database to help deliver superior customer experiences.
Built on open standards, Oracle's enterprise-class applications and technology will help provide the flexibility and scalability EDP needs to streamline business processes while enhancing customer service.
"We selected Oracle for its extensive experience in the utilities industry and for its ability to deliver an innovative solution to help us meet regulatory requirements. The Iberian electric and gas industry is a complex and ever-changing market and we have confidence that the Oracle applications and technology will help us streamline operations while providing consistent and outstanding service to our customers," said Jose Salas, CIO for Energias de Portugal.
Navy Federal Increases Member Satisfaction with SPSS
As the worlds largest credit union and serving the needs of all Department of the Defense (DOD) military and civilian personnel and their families, Navy Federal has a very large clientele to please. It invested in predictive analytics software from SPSS Inc. to clearly and specifically understand the needs of its customers.
Navy Federal uses SPSS predictive analytics software to create a one-to-one relationship with its nearly 3 million members and thus increase overall customer understanding, improve satisfaction and reduce member churn.
SPSS has unlocked the value of our data with technology to identify how we can best serve, grow and expand our memberships, said Alan Payne, manager of member research and analysis at Navy Federal Credit Union. Our organization has a greater ability to spot trends and changes immediately resulting in improved response time to our members.
Vermont Selects Oracle Enterprise Taxation Management
To help more efficiently and effectively administer taxes on behalf of its constituents, the State of Vermont selected Oracle Enterprise Taxation Management.
The State of Vermont will work with Oracle and CGI to provide a single integrated tax and audit-processing platform for five tax types: corporate income, business income, property transfer, individual use and fuel gross receipts.
"We selected the Oracle solution supported by CGI because of both companies' solid reputations in the public sector industry," said Tom Pelham, Commissioner, State of Vermont Department of Taxes. "We look forward to recognizing a quick return on our investment with more efficient and effective tax management."
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