Media Group Selects Pentaho

Pentaho Corporation announced it was selected as the reporting standard for the music division of Aspiro, the largest media group in the Nordics.

“Our online music business, with its three million objects and a lot of metadata is very different to other services we offer, like ringtones. We needed an enterprise-level BI solution that allows us to see in detail whether a sales channel is performing or not, but our experience told us there was no advantage in traditional BI,” Aspiro Music CEO, Per Einar Dybvik said.” We like open source and Pentaho was the only BI solution of this kind which we felt comfortable could deliver enterprise-level reports to the standards we require.”

FirstCaribbean Introduces Regional Banking Service with Sybase

FirstCaribbean International Bank is partnering with Sybase to provide customers with mobile banking services.

 “Our partnership with Sybase 365 allows us to deliver the best possible mobile banking products to our customers throughout the region,” said Mahes Wickramasinghe, chief administrative officer, FirstCaribbean International Bank. “FirstCaribbean is dedicated to offering cutting-edge solutions for our customers, and through our work with Sybase 365 we will be the first regional bank to launch such an innovative service.”

GrafTech Selects iWay EIM Suite

GrafTech International Ltd. selected the iWay Enterprise Information Management Suite to synthesize information among its global manufacturing, distribution and sales operation.

“Our overriding strategy is to reach into many repositories of information and create a global view so we can improve our decision-making capabilities,” said David Hilmer, director of IT at GrafTech. “iWay can access any type of data, transform it into a common format, cleanse the data to improve quality, as well as build interfaces among our key business applications. It’s the linchpin of our IT standardization process.”

AutoZone Shifts Into High Gear with Information Builders

AutoZone, a leading retailer of auto parts and accessories, selected Information Builders to create a user-friendly, scalable and flexible reporting system across thousands of retail locations.

“We had several ways of accessing operational data, but the numbers weren’t always matching up,” said David Glasscock, director of operation support at AutoZone. “With WebFOCUS, we have accurate, timely reports that users at multiple levels can both understand and easily create. We have established a Web-based BI environment that is a one-stop shop for creating reports.”

Virgin America Gains Insight with Nimsoft

Virgin America, a California-based airline, implemented the Nimsoft Monitoring Solution to monitor its entire infrastructure, as well as the end-user performance of critical applications.

“Virgin America has been growing since its founding, adding more airports and serving more guests,” said Ravi Simhambhatla, Virgin America chief information officer. “With a more diverse and extensive infrastructure, we outgrew our existing point solution, and were looking to upgrade to a fully supported, enterprise-class monitoring solution. NMS offers tremendous ease of use and a rich feature set that is ideal for our business requirements, without the high cost.”

British Airways Enhances Customer Engagement with Autonomy

British Airways is using Autonomy Optimost's Marketing Optimization Platform to boost customer engagement and drive up conversion rates on its website.

“It has provided the means and incentive to constantly improve the site by putting our customers in the driving seat. By taking the guesswork out of important content, layout and design decisions, Autonomy Optimost has ultimately enabled us to benefit from a dramatic increase in click-through-rates (CTR) and conversions,” Mike Tomlinson, evolution executive, and Mobile Delivery said.

Rancho California Water District Goes Live on Lawson

Rancho California Water District has successfully completed the district-wide deployment of a multisuite enterprise software system from Lawson Software.

“One of our goals was to have an integrated ERP system in place that will help us focus more of our time, energy and resources on serving our constituents and less time on task management,” said Jeff Armstrong, CFO at the Rancho California Water District. “With our successful implementation of the Lawson system, we are in a better position to continue to successfully plan for and meet the ever-changing water needs of our community.”

Russia’s Largest Cable Provider Uses SAP

National Cable Networks, Russia’s largest cable television provider, is using the SAP Customer Relationship Management (SAP CRM) application for telecommunications from SAP AG  to improve productivity and help provide better service to its 4.7 million cable television, Internet and telephone subscribers.

Operating in a dynamic and competitive market, NCN recognized the need to invest in technology in order to maintain market leadership and manage the rapidly growing demand for digital television, Internet and VoIP telephony services. To better serve existing customers and continue expansion, the company needed a solution to integrate customer information, billing, service activation and infrastructure management systems in one unified customer interaction center.

Utah Department of Transportation Makes History on Interstate-80 Project with Oracle

Utah Department of Transportation recently completed a historic reconstruction of a two-mile section of Interstate 80 (I-80) through the heart of Salt Lake City, using Oracle’s Primavera P6 Enterprise Project Portfolio Management 7.0 and two in-house systems developed on Oracle Database and Oracle SOA Suite.

 “To provide the best highway system for the state, we look beyond just asphalt and concrete, and partner with local communities, transit agencies, environment advocates and others to ensure that we provide the best overall product. We also rely on Oracle’s Primavera P6 Enterprise Project Portfolio Management to control and manage our construction process in an environmentally friendly fashion,” said Larry Myers, State Project controls engineer, Construction Division, Utah Department of Transportation. “Primavera P6 gives us the power to quickly assess the impact of different construction techniques and methodologies on our projects. This enables us to choose the construction approach that minimizes the environment impact of our projects on the community.”

Los Angeles County Using SAS

LA County is using SAS Analytics to identify fraudulent activities, enhance investigations and prevent improper payments to those who would take advantage of the system.

A 2008 data mining pilot program in LA County achieved an 85 percent accuracy rate in detecting collusive fraud rings, and would have resulted in a total annual savings of at least $6.8 million. Based on these promising results, in December 2009 the LA County Board of Supervisors unanimously approved a contract to use SAS to detect and prevent benefits fraud in the CalWORKs Child Care Stage 1 program. The Stage 1 program spans an eligible family’s entry into California’s welfare assistance program until the work situation and child care is stable, ideally within six months.

Canadian Beverage Distributor Uses iWay Software

Mark Anthony Group, a privately held manufacturer and distributor of premium wines and alcoholic beverages, selected integration technology from iWay Software to automate its warehouse operations.

The implementation of this technology has eliminated paper-based methods, yielding a substantial boost in productivity. iWay helps manage the order-to-cash cycle for fifteen million cases of alcoholic beverages each year.

Contegix Utilizes EnterpriseDB's Postgres Plus

Contegix, a managed hosting provider, is using Postgres Plus Advanced Server as the database of choice to power the high-transaction, mission critical enterprise applications of its customers.

“We can provide everything necessary to move a customer's infrastructure out to a hosted environment and manage their applications,” said Contegix Chief Operating Officer, Matthew Porter. “In many cases, the proper management and operation of the database is one of their key concerns. And while the benefits of managed hosting are becoming obvious to the marketplace, it only works if we can guarantee that the database will operate optimally and cost effectively.”

Con-way Consolidates with Noetix

Con-way Inc. is using Noetix to consolidate reporting tools and insulate the data within its BI environment from Oracle Applications patches and upgrades.

“The value proposition for Oracle Financials is completely tarnished if you make it difficult to upgrade,” said Chris Welder, manager of Enterprise Financial Applications at Con-way. “We aren't in the business of customizing Oracle applications. We wanted to take advantage of the functionality that comes with new versions and still be able to conduct upgrades without having to re-tool a large number of customizations and integrations.”

Star Track Express Chooses Teradata

Star Track Express will enhance its operational and analytical capabilities following a significant overhaul of its information architecture by implementing a Teradata Active Enterprise Data Warehouse platform.

Derek Lightfoot, chief executive officer, Star Track Express, said, “With Teradata we will migrate toward an even stronger customer-centric view of our business and we will now have a single view of our enterprise information, allowing better decision-making. This will also enable and support the introduction of a range of new services and capabilities for our customers, including advanced track and trace.”

DundeeWealth Selects Oracle CRM

DundeeWealth, a Canadian-owned, independent wealth management company that currently oversees $69.9 billion in fee earning assets, selected Oracle CRM On Demand to integrate and deploy CRM processes throughout the Company.

“Oracle CRM On Demand enhances our existing Oracle platform, providing an integrated solution with incredible flexibility, mobility, agility and lowered total cost of ownership,” said To Anh Tran, Senior Vice President of Business Transformation and Technology at DundeeWealth Inc.

Shire Selects IDBS for Virtualized Drug Research

Shire plc, the global specialty biopharmaceutical company, selected IDBS to support its virtual model for pharmaceutical research.

“Shire is pleased to contribute to the application of the IDBS platform to the virtual drug research model. This new technology will support our remote vendor partnership relationships, and enhance the transfer, review and searching of data across our exploratory projects,” said Stephen Damment, senior vice president of Biosciences at Shire. “The IDBS team understands the requirements of the life sciences research space, and has experience working with multiple partners and technologies to help implement scientific data management solutions.”

Swisscom Consolidates Business Intelligence on Teradata

Swisscom AG is consolidating its business intelligence data platforms to result in one integrated, centralized data warehouse running on a Teradata platform.

“Integration of data in the central ‘Swisscom Data Warehouse’ will give us much greater visibility into detailed customer behavior and interaction across the entire business,” said Daniel Neuhaus, head of the business intelligence center, Swisscom. “In addition, the new system will provide a consistent foundation for customer and participant payments, and for standard reporting procedures. We’ll also have an integrated IT infrastructure for future applications and processes that involve predictive analytics and simulations.”

Florida Department of Juvenile Justice Uses IBM

The Florida Department of Juvenile Justice is employing IBM’s predictive analytics technology to better understand and predict behaviors and properly assign rehabilitation programs for the more than 85,000 youth that enter the State’s juvenile justice system each year. It’s the latest in crime prevention for the life of the offender.

Through the use of predictive analytics, the Florida Department of Juvenile Justice will evaluate and assign programs by each offender’s specific degree of offense – be it drug abuse or robbery or property crimes – as well as the individual’s personal background such as family or mental health issues or school truancy.

Chico’s FAS, Inc. Completes Implementation of JDA

Chico’s FAS, Inc., a women’s specialty retailer of private-branded, sophisticated, casual-to-dressy apparel, intimates and accessories, is live with JDA Allocation and JDA Workforce Management across its three retail chains that include Chico’s, White House|Black Market and Soma Intimates.

“Speed to value was critical to our decision to undergo a rapid deployment of the JDA solutions,” said Jeff Jones, chief operating officer, Chico’s FAS. “We knew that from a functionality standpoint, JDA Allocation is one of the most robust solutions in the marketplace. JDA Allocation has helped us quickly and effectively optimize store-specific allocations across our entire retail enterprise. Already, we’ve realized an improvement in inventory turns and reduced stock-outs. With JDA Workforce Management, our stores went from a manual scheduling process to one that’s now automated, enabling us to improve scheduling and service for our customers.”

Portfolio Recovery Associates selects SAS

To enhance its proprietary, state-of-the-art process of building predictive portfolio models, Portfolio Recovery Associates Inc. selected SAS Enterprise Miner T from the leader in business analytics software and services.

“Portfolio modeling is critical for us,” said Patrick Lipsky, vice president of analytics for Portfolio Recovery Associates. “Portfolio Recovery Associate’s predictive models help us evaluate potential acquisitions of defaulted consumer receivables as well as collect accounts in our existing portfolios. With SAS Enterprise Miner, we expect to build high-quality, sensitive models faster, improve the use and understanding of our data on distressed debt and, as a result, maximize revenue and collections.”

Department of Energy Selects Netezza
The United States Department of Energy selected a Pacific Northwest team including Netezza to conduct a regional smart grid demonstration project designed to expand upon existing electric infrastructure and test new smart grid technology with up to 60,000 customers in five states.

The total estimated cost for the project is $178 million. DOE will provide half the funding through the American Recovery and Reinvestment Act. The project’s participants – utilities and industry team members including Netezza – will provide the remaining investments.

The University of California Selects IBM

The University of California is using advanced analytics services and technology from IBM to better manage the frequency and severity of risks, control the cost of risk, enhance the safety of the UC systems community, resources and facilities, and eliminate technology redundancies.

“The best way to mitigate risk is through prevention and preparation, and IBM's analytics technology provides us with the real-time data we need to be able to do that,” said Grace Crickette, chief risk officer for the University of California. “This is a first-of-a-kind system that allows us to get a meaningful understanding, at both a campus and system wide level, of the current state of the UC's system's level of risk, and document the best practices that allow us to manage and reduce it.”

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