I would like to thank DM Review for allowing me to take some time off from my monthly column. I would also like to thank my readers who noticed and emailed me. I needed a brief sabbatical in a busy time.

My office is undergoing its summer cleanup, and I have been reviewing files for what can be recycled and which still have value. One such file was the Y2K file. As I was looking over the nearly 400 articles, I contemplated the process improvement cycle of "plan-do-study-act." I reflected on the "study" phase, and suggest that we study what we have learned from the global Y2K remediation initiatives.

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