CA announced the acquisition of Control-F1 Corporation, a privately held provider of support automation solutions that automatically prevent, detect and repair end-user computer problems before they disrupt critical IT services.
The acquisition will enable customers to both significantly improve the productivity of their IT help desks and maximize service levels to end-users. It also supports EITM (Enterprise IT Management), CA's vision for simplifying and unifying the management of IT, by making enterprise computing environments more self-healing while reducing costs associated with maintaining a healthy IT infrastructure.
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