REVIEWER: Kwuei-Pi Hsu, president of Data Communication Business Group for Chunghwa Telecom Co., Ltd.

BACKGROUND: Chunghwa Telecom's Data Communication Business Group (DCBG) is the most innovative and aggressive data communication service provider in Taiwan. Established in 1996, DCBG ranks as a market leader. HiNet, the major business unit in the company, is listed among the top five ISPs in the world. It owns more than one third of the Internet market in Taiwan. HiNet offers such services as broadband access (xDSL, ISDN, optical fiber and ATM/FR) ISP, ICP, Payment Gateway, B2B and B2C hosting, IDC and Disaster Recovery Center (DRC). HiNet continues to increase its value-added services to provide full-scale coverage to its customers. HiNet is an established application service provider (ASP), offering CRM, ERP and SCM solutions. Using MetaEdge, HiNet introduced the first Internet enterprise business intelligence (IEBI) in Taiwan. MetaEdge's technology allows HiNet to prosper in a highly competitive market.

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