PLATFORMS: BusinessObjects 4.1 is installed on multiple IBM RISC 6000 servers running UNIX with Sybase databases. A version of the product is also used on an IBM 3093 mainframe computer running DB2. End users have PC-based desktop computers running Microsoft NT and Windows 95.

BACKGROUND: Kaiser Permanente is America's largest not-for-profit health maintenance organization (HMO), serving 9.1 million members. An integrated health delivery system, Kaiser organizes and provides or coordinates members' care and hospital, medical and pharmacy services.

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