A "cybercorped" organization needs a knowledge infrastructure to capture and create knowledge, store it, improve it, clarify it, disseminate it to all employees and put it to use. Knowledge must be fully shared within the corporation. A corporate intranet can make the knowledge easily accessible to everybody within the organization. It can make possible the concept of "no ownership" of ideas and no boundaries that prevent data sharing.

The intranet should be viewed as part of the overall management style of a corporation. It not only facilitates the empowerment of employees with knowledge, but also allows for inclusive decision making and bottom-up feedback. For many employees, a sense of ownership is of utmost importance, for that translates into feelings of valued contribution and control over business decisions that may impact their lives and careers. Intranet technology is an excellent vehicle for removing communication barriers and allowing information to flow freely throughout an organization. For example, forums or chat groups can be set up to allow employees to discuss issues ranging from reviews of newly released movies to business-line strategies and global project work. Executive management can request feedback on a new corporate vision or new products or services and their go-to-market strategies. They can survey employee attitudes in an attempt to curb attrition and improve employee moral and sense of community. In essence, the corporate intranet is a powerful vehicle for increasing productivity and encouraging innovation across a global organization.

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