November 7, 2012 – Before the strategic outline, buy-in sessions and technology shopping with your business process plan, start by avoiding the acronym BPM, says MWD Principal Analyst Mark McGregor.
McGregor, a process program analyst with an extensive Six Sigma background at the British-based research firm, gave his “7 Steps to Process Excellence” guidelines Wednesday as part of a broadcast presented by information industry advocacy group AIIM. The term business process management itself has garnered a connotation as too stuffy or technology-oriented, which has submarined process efforts before they even get going, according to McGregor.
Register or login for access to this item and much more
All Information Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access