Omni Healthcare, a health care maintenance organization (HMO), is owned by Sutter Health and St. Joseph's Medical Center and currently serves 26 counties throughout Northern California and has more than 130,000 members. Omni Healthcare's goal is to provide quality, affordable health care services that preserve members' freedom to choose their own physician and member hospital.
Given the extremely competitive nature of the health care market, Omni sought to foster its growth and competitive position by arming its front-line managers across the organization, including actuary, marketing, medical management and membership accounting, with timely corporate data in order to make better, more informed decisions. We realized that in order to continue to succeed in the highly competitive health care market, Omni needed to maximize the efficiency of its operations while simultaneously reaching out to new members.
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