No one doubts that we are in the midst of a major flurry of systems development. Consider the far-reaching influence, promise and pace of the Internet in business and personal life. It's enough to make your head spin.

New dot-com companies have but a short time to prove worthiness. Traditional (non dot-com) companies strive to conquer the Web, to be among the first to provide customer service, entice new customers and partners, and introduce new or enhanced services. The Web page is the new calling card. Competition is a mouse click away from your customer. The Internet is leveling some marketplaces and confusing others.

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