2009 is gone - and good riddance. Here's hoping that 2010 will be a significant improvement over the last year.

Perhaps I'm being a little harsh in retrospect. After all, as Ventana Research pointed out in their look back at 2009, it wasn't a completely terrible year. The research firm notes that 2009 saw the beginnings of a "shift from merely managing technology to managing information for business value." Their recap points out that innovation has expanded the scope and use of business intelligence. The use of BI previously reserved for statisticians and tech-savvy analysts is now spreading through the organization. Technologies such as operational intelligence, complex event processing and increased use of real-time data are improving decision-making throughout the enterprise.

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