When it comes to document management and imaging systems, I.T. consultant Deborah Kohn is a straight-talker. The veteran systems implementation advisor has little patience for vendors that over-sell their document imaging and management systems. "Document imaging in not an EHR-some vendors say they are and shame on them!" proclaims Kohn, whose shop, Dak Systems Consulting, is based in San Mateo, Calif.

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