Most business performance management (BPM) articles, conferences and Webcasts focus on technology, implementation or best practices. Limited attention is paid to the real purpose of BPM: improving the performance of an organization. Whether you are a project manager leading an initiative, a member of the project team or the CIO responsible for the overall project, it is imperative to step back on a regular basis to remind yourself of the business drivers for your project.
To start any performance initiative, you need to understand how the company wants to perform. Another way to say this is, what is the company's overall strategy? Is this strategy documented in one place? Is there buy-in from the executive team on the ramifications of strategy deployment? Has the strategy been effectively communicated to line managers for execution? Once you have these questions confirmed in the affirmative, BPM can help you determine how well the company is executing on this strategy, align and focus employees on the key elements and positively reinforce behaviors that help achieve the company's strategic goals.
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