REVIEWER: Gregg Siter, manager of enterprise automation for Outpost.com.
BACKGROUND: When an e-business is rated the number one consumer shopping experience on the Web by Bizrate.com and receives the number one PowerRanking for Computing by Forrester Research, it must be doing something right. Outpost.com is one of the pioneer online superstores. It offers over 200,000 products to over 1,300,000 customers on a site that receives 3 to 4 million visitors per month. Its success can be attributed to Outpost.com's commitment to customer service and attention to the smallest details. Handling that level of e-commerce traffic while keeping customers loyal takes a superior transaction-processing system. It must be fast and reliable and able to keep customer information constantly fresh. Outpost.com accomplishes this, in part, with BridgeWare. This unique solution for MPE/iX, a joint effort of Taurus Software and Quest Software, offers Outpost.com several advantages. It delivers near real-time updates from its back office system to the open system Web server. It keeps critical data in synch between the Web and the back office, and it virtually eliminates processing lag time.
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