This year, professionals responsible for creating profitable customer relationships have an opportunity to advance their credentials and knowledge by getting customer relationship management (CRM) certified. BPT Partners, LLC, a CRM training and consulting organization, announces a new CRM 2.0 and all new updated content for the CRM strategy seminar series designed to help professionals identify, acquire, serve and grow profitable customer relationships.

Two CRM certification seminars, both endorsed by the CRM research center at Rutgers University, CRMGuru.com, and the National CRM Association in the United States and Greater China CRM and CRMA-Japan in Asia Pacific are offered this year. Seminars leading to Certification in Applied CRM Strategy and Certification in Social Media and CRM 2.0 by internationally recognized CRM authorities.

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