Several years back, 2003 to be exact, I wrote a series of columns examining the real benefits that companies were experiencing as they moved forward with business performance management (BPM). A lot has changed since then, and I thought it was time to update my information. My updated research has found that while there are companies clearly taking advantage of some of the newer aspects of BPM 2.0, others are just beginning to enjoy some of the BPM basics. This column looks at one example of each of these.
One of the benefits that has been mentioned for BPM from the very beginning is simply to get more information out to more users. This includes sharing more data with more people as well as updating it with greater frequency. The primary goal is to ensure that more decision-makers have more current information so they will be able to make better-informed decisions.
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