Back in the early days of business performance management (BPM), numerous implementations failed because dependable best practices had not yet emerged. The bad news is that these still are the early days of BPM. The good news is that by following some proven guidelines, you can minimize the risks during implementation to increase your project success.
We previously touched upon BPM system implementation when looking at the entire BPM project life cycle. Here, we drill into the major implementation steps. You'll see that as with other aspects of BPM, such as needs assessment and vendor selection, the implementation will have its familiar side. You'll also note pieces that are specific to BPM and should, therefore, be handled somewhat differently.
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