Many companies acknowledge the benefits of business performance management (BPM), but get stuck at the starting gate when trying to initiate their project. In some cases, they can't get funding for the project or are unsure how to leverage or tie in existing systems. Others are simply confused and aren't sure how to proceed.

To cut through the obstacles, a strong case for ROI should be made. In the case of BPM, it can be a strong case indeed. At the senior levels of the IT department, BPM will need to win a face-off against other projects such as customer relationship management (CRM), supply chain and data warehousing. In our experience, BPM usually fares well in the ROI competition.

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