BMC Software, Inc. announced the completion of key milestones related to the company’s business service management (BSM) strategy, launched only six months ago.

BMC Software President and CEO, Bob Beauchamp, introduced BSM Foundation Partners and unveiled several new products. Sharing the stage with Beauchamp were Foundation Partner members Accenture, EMC and Symantec, as well as Global Alliance Partners and BSM customers, Dell, Inc., Siebel Systems, Inc., Centrica and Hospital Corporation of America (HCA). BMC Software also discussed news of how the Company and Intel Solution Services are working together to help predict the impact of business changes on IT.

“Today’s event marks yet another milestone in BMC’s quest to deliver true BSM to our customers through our partners,” said Beauchamp. “By partnering with Accenture, Dell, EMC, Siebel Systems and Symantec – leaders in their respective fields – and delivering new BSM-specific solutions, we have put the pieces in place to ensure our customers can quickly make BSM a reality in their organizations and begin immediately reaping the strategic and operational benefits of managing IT from a business point of view.”

"Since last April when BMC Software unveiled its BSM strategy, the company has worked steadily to deliver on that plan. A combination of key partnerships and integrated products designed to help customers tie IT and business together more effectively helped position BMC as a frontrunner in the race to bring BSM capabilities to the market," said Richard L. Ptak, analyst at Ptak & Associates, Inc. "BMC's BSM strategy provides a much-needed actionable approach to the implementation of intelligent, automated enterprise system management.”

The BSM Foundation Partners are industry leaders who have worked with BMC Software to create products and services that extend BSM solutions. Accenture, EMC and Symantec are working with BMC Software in the areas of technology development, sales and marketing to grow each company’s BSM offering. These offerings will strengthen BSM through advanced storage and security solutions, as well as implementation services.

“Accenture and BMC have developed a pilot Business Service Management offering, called ‘BSM QuickStart’, that provides a rapid, proof-of-concept approach to a single business process. Customers begin to recognize benefits such as reducing costs and improving service levels in as little as six to eight weeks,“ said Andre Hughes, Partner, Accenture.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access