Mike Fitzgerald is a Senior Analyst in Celent's insurance practice and an expert in property/casualty automation, operations management and insurance product development. Before he joined the research firm, he was vice president of enterprise underwriting Solutions at Zurich North America and his technology background includes the installation and maintenance of billing, policy administration and workers compensation systems.
Fitzgerald has been studying big data and analytics and recently helped Insurance Networking News judge corporate analytics implementations as part of INN’s VIP Award program.
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