May 6, 2010 – Knowledge workers are experiencing shortfalls in performance when using business intelligence tools, according to a report from Forrester Research. The study was commissioned by search technology provider Endeca               .

BI adoption continues to soar – increasing 19 percent since 2008, with 30 percent of survey respondents planning to expand or upgrade their BI software. But with the increasing volume and complexity of data, the software is struggling to keep up with shifting demands that include real-time decision-making, according to the report.

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