Shari would like to thank Omer Sohail, Financial Services Global Architecture Strategy Lead, and Gail McGiffin, Global Underwriting Solutions Lead, for their contributions to this month's column.

While information is the primary currency of the business of insurance, many insurers lack adequate insight to operate as high performers. Why? Insurers face several issues, such as complex legacy system environments and issues due to M&A activity, poor data quality, timely access and inconsistent reporting standards that limited the success of business intelligence (BI).

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