Many non-core IT functions and also some non-core business processes are increasingly being outsourced to third parties. The strategy applies to business intelligence as much as any technology related pursuit, though it's not clear how fast the trend will accelerate or how far it will go. Overall, Gartner Inc. estimates that outsourcing will capture 33 percent of all IT spending increases by 2007, mostly at the expense of reductions in internal services. In this category, application development, maintenance and perhaps hosting are seen as non-core work suitable for handing off to third parties.
More interesting is the trend toward business process outsourcing, which often replaces operational duties in the organization. One intersect in business intelligence is the reporting function and roles that lie between the data specialists - who are often application development people themselves - and the business analysts that request and escalate information for reporting purposes. These relationships can be a mix of business and IT skills, as analysts use increasingly complex tools for "self-service" BI, and data specialists are more intuitive about business-sensitive data.
Register or login for access to this item and much more
All Information Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access