While cloud offerings are maturing and buyers are becoming more knowledgeable of service contracts, research firm Gartner warns CIOs still need to tread carefully when signing on the dotted line.
Many cloud service contracts contain structural shortcomings that could put their organizations at risk, warns Gartner. “It’s essential that organizations planning for cloud services do a deep risk analysis on the impact and probability of their risks, and they should also plan mitigation for the most critical issues,” Alex Bona, a Gartner research vice president, said in a statement. “This might cost additional money, but it is worth the effort. Risk should be continuously evaluated, because contracts can change – sometimes without notification.”
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