There is no single organizational initiative that warrants preparation, planning and strategy more than the decision to invest in a business intelligence program. Fundamental to all BI programs is the core principle that BI platforms must be performance-driven. Key performance indicators must be role-based, Specific, Measurable, Achievable, Realistic and Time Relevant. An organization’s information strategy needs to be optimized to solve a business problem or create business opportunity.
Business intelligence can be defined as: People, process and technology required to turn data into information and information into knowledge, and plans that drive effective business activity, gain business insight and achieve competitive advantage.
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