Whether constructing a building or deploying new IT systems, developing good and credible estimates is foundational to any process that leads to committing resources for achieving a business goal. Developing estimates is at the core of effective IT governance, but IT organizations are frequently viewed as poor performers in this area.

For CIOs, the best defense is a good offense: Managing the estimation process can markedly improve performance, and executing the following best practices can help CIOs deliver on strategic plans.

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