Because of competition, we’re moving more into the retail industry, and need to alter our data warehouse to suit. We currently have a solution based around old legacy operational systems (which now have a finite shelf life). Our new customer- focused operational systems will involve CRM and outsource (via ASPs) systems. As a result of this changing infrastructure, we’re assuming its back to the drawing board for the data warehouse! Have you any general recommendations as to how we need to proceed?

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