Sybase, Inc., a leading enterprise infrastructure and integration company, and BearingPoint, Inc., one of the world's largest business consulting and systems integration firms, announced a comprehensive managed services offering for reliable, cost-effective and high-performance management of enterprise processes, applications and IT infrastructure. The managed services offering is available worldwide through BearingPoint, and leverages Sybase's extensive data management and integration solutions and both organizations' skilled professional services resources.
Customers will be able to rely on the offering for application implementation or upgrade services, followed by hosting of the application and its supporting software infrastructure including enterprise applications and software infrastructure, operating systems, databases, application servers, Web servers and replication technologies. The offering can help organizations achieve an accelerated return on investment and deploy skilled internal IT resources on higher value projects. This flexible approach to managed services delivery allows customers to finance upfront and ongoing costs, reducing operational expenditures and mitigating the risk of incurring intangible, hidden costs that are often unaccounted for in the initial phases of a project lifecycle. An initial focus of the offering is the service and support of PeopleSoft applications.
The BearingPoint and Sybase managed services offering includes a reference architecture comprised of applications, infrastructure, a hosting environment, and components for monitoring and maintaining IT investments. The reference architecture lends itself to maximizing efficiency and driving cost reductions for customers. This flexible delivery model provides customers with a comprehensive set of options for ongoing system management, maintenance and optimization. Within the managed services offering, BearingPoint and Sybase can manage the database, the operating system layer, and the physical infrastructure that the application resides on -services that can be provisioned either at the client site or at third party hosting facilities. Customers will benefit from service level agreements, ensuring the reliability and availability of the application, rigorous administration and maintenance services, quality end user support services, and regular performance benchmarking.
This managed services offering is delivered through BearingPoint's and Sybase's highly skilled professional services experts, who conduct business process management, applications management, performance management, client management, engineering, architecture, and systems integration on a global basis. The approach is based on a tight integration of strategy, proven business methodologies and technology, allowing clients to achieve consistent and recurring return on investment.
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