December 26, 2012 – Amazon has resolved a trio of disruptions with its cloud services stemming from an East Coast data center that spanned Christmas Eve and Day for some customers.
Performance problems were first reported Monday afternoon EST for Amazon Web Service’s CloudSearch, EC2 and Elastic Beanstalk offerings, all housed at the same northern Virginia data center, which impacted US-EAST 1 region customers, according to the vendor’s publicly available health dashboard. New domains and indexing operations were unavailable through CloudSearch for some AWS customers, with “severe” delays in domain updates into Christmas Day. During this same time period, certain Elastic Beanstalk customers found inaccurate cloud environment health reports, and were delayed in creating or updating environments. EC2 customers were also experiencing load balancing latency and traffic issues during the holiday.
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