Today, the flow of information is a critical factor in enabling an organization to meet its core business objectives. Strategic information flow is helping to drive competitive advantage in terms of reduced cycle times, lower operational costs and expanded revenue opportunities. Managing information assets now takes on greater importance than ever before. No longer is the issue handled solely within the information technology (IT) department; the CIO often must share decisions with the line of business owners as well as the corporate attorney and president/CEO. Moreover, the role of the CIO has become much more preventive than reactive in nature. With issues surrounding disaster recovery, regulatory compliance and corporate lawsuits, the CIO must prepare for a number of scenarios and have response mechanisms in place at all times.

Poor records management results in the risk of lost records, severe fines or even jail time. With the stakes high, the amount of organizational content spiraling ever upwards and the number of regulatory requirements growing every day, CIOs are always on the lookout for new and more cost-effective approaches to information management. An approach is needed that helps to meet information protection, availability and accessibility requirements within the confines of regulatory and legal compliance, while maximizing operational efficiency and strengthening business continuity.

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