If your company is like most, it’s trying to increase profits by cutting costs and growing more revenue. As an IT manager, your role in achieving this goal starts with a crystal-clear picture of your company’s business activities, including goal-setting, planning, budgeting and performance monitoring. You need, in a sense, to view the enterprise with night-vision goggles to truly see into all the cracks and crevices where crucial data lurks.

You’re probably thinking that you need a dashboard, right? Wrong. Well, sort of. You might need a dashboard. But it’s not a silver bullet. And if you don’t make it part of an overall comprehensive architecture, you’re squandering your budget. Plan out your company’s enterprise performance management (EPM) scheme first, then worry about whether or not you need a dashboard.

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