AnswerLogic is rolling out AE1 Version 1.1 Enterprise Edition, a software package that redefines Web-to-customer dynamics by utilizing online content to automate customer interaction intelligently. Customers in both pre- and post- sales customer care environments benefit by finding the information they seek, without having to escalate to support channels such as e-mail, chat or call centers. For more information, please visit www.answerlogic.com.
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